Walmart CEO Warns AI Will Transform Every Job in Retail

What Happened

Doug McMillon, CEO of Walmart, shared in an interview with The Wall Street Journal that artificial intelligence (AI) is poised to change every job at Walmart as well as in the broader economy. He described how AI and automation will alter job functions and require new skillsets for employees at all levels, from store associates to managers. McMillon called this a necessary wake-up call for businesses and employees, urging them to prepare for a future where technology takes a central role in operations and customer service. Walmart, the world’s largest retailer, is already investing in AI-driven initiatives to streamline processes and improve customer experiences.

Why It Matters

The comments from Walmart’s CEO highlight the urgent need for upskilling and adaptation as AI and automation disrupt traditional job roles, especially in retail. This shift could reshape employment practices, workforce training, and consumer interactions globally. Read more in our AI News Hub