Walmart CEO Warns AI Will Transform Every Job Across Retail Sector

What Happened

Walmart CEO Doug McMillon, speaking with The Wall Street Journal, said artificial intelligence will change every job, including those at Walmart. McMillon described how AI capabilities are being rapidly integrated across the company’s operations, from logistics and inventory management to in-store tasks and customer service. Walmart is investing heavily in upskilling its workforce and introducing new processes to ensure staff and managers can adapt as AI streamlines repetitive roles and introduces new technical demands. The company’s approach highlights how large retailers are preparing for the disruptive potential of AI on jobs, while aiming to balance technology with support for employees.

Why It Matters

As one of the world’s largest employers, Walmart’s pivot toward AI signals a broader transformation coming to the global workforce. AI-driven automation is set to redefine job roles, requiring significant reskilling efforts and strategic planning in every industry. Read more in our AI News Hub