Walmart CEO Warns AI Will Transform Every Job Across Retail and Workforce

What Happened

Walmart CEO Doug McMillon issued a strong statement highlighting the sweeping impact of artificial intelligence on the future of work. Speaking in an interview with The Wall Street Journal, McMillon asserted that AI will change literally every job, business process, and touchpoint within Walmart as well as the broader retail sector. The company is already integrating automation and AI tools to enhance inventory management, customer service, and operational efficiency. Walmart, headquartered in Arkansas, is among the world’s largest employers and continues to invest in upskilling its workforce to adapt to rapidly evolving technology.

Why It Matters

AI’s transformative reach will influence millions of retail and service-sector jobs, requiring new skills and adjustments from workers and employers alike. As AI adoption accelerates, these changes signal major shifts in the tech-driven economy, reshaping roles and workforce dynamics across industries. Read more in our AI News Hub