Walmart CEO Warns AI Will Disrupt Every Job Across Retail Workforce

What Happened

Walmart CEO Doug McMillon addressed the implications of artificial intelligence during an interview with The Wall Street Journal, stating that AI will ultimately change every job in the company. He emphasized how automation and AI-powered tools are not just assisting but actively transforming a wide range of roles, from warehouse operations to customer service. McMillon said both associates and leaders at Walmart must embrace upskilling to remain relevant. This candid message comes as retailers worldwide accelerate AI adoption to streamline operations, forecast demand, and personalize shopping experiences.

Why It Matters

Walmart is the world’s largest private employer, so its stance signals a massive shift ahead for millions of workers across retail and supply chains. As AI-driven automation reshapes job requirements, companies will face increasing pressure to reskill staff and rethink workforce strategies to stay competitive. Read more in our AI News Hub