Citi Adopts AI Tools to Streamline Employee Performance Reviews

What Happened

Citigroup Inc. has begun implementing artificial intelligence to assist supervisors in composing employee performance reviews. The initiative is part of the bank’s broader plan to integrate AI into internal processes and reduce administrative duties for its managers. The AI-powered solution is designed to generate guidance and starting points for feedback, helping improve consistency and efficiency during the review cycle. Citi aims to use these technologies to optimize workflows at its global offices. This move demonstrates how large financial institutions are adopting automation to improve human resources management and productivity.

Why It Matters

Citi’s adoption of AI for performance reviews signals a growing trend in leveraging artificial intelligence to transform workplace operations. By reducing manual paperwork, banks and other enterprises can allow leaders to focus on more strategic work. Such changes may set precedents for AI-enabled human resources practices across industries. Read more in our AI News Hub