Applebees and IHOP Embrace AI Automation for Smarter Dining Experiences

What Happened

Applebees and IHOP, two well-known restaurant chains in the United States, have announced plans to implement artificial intelligence technology in their operations. The companies will use AI-driven solutions to streamline kitchen workflows, improve order accuracy, and potentially enhance efficiency in their customer service. This move follows a broader industry trend, with restaurants experimenting with automation and data-driven systems to adapt to post-pandemic challenges, staffing shortages, and evolving consumer preferences. The deployment is part of a pilot program, with hopes to roll out the technology across more locations if successful.

Why It Matters

The adoption of AI by major restaurant brands like Applebees and IHOP highlights the accelerating pace of automation in the food service industry. It signals how artificial intelligence is becoming an integral part of day-to-day operations, impacting labor, service quality, and customer interactions. Read more in our AI News Hub