Walmart CEO Warns AI Will Disrupt All Jobs Across Retail Workforce

What Happened

Walmart CEO Doug McMillon recently addressed the company’s workforce about the sweeping changes artificial intelligence is set to bring across retail jobs. Speaking at a Wall Street Journal event, McMillon explained that AI applications will not only automate repetitive tasks but redefine how employees across all job categories work, from warehouses to storefronts to management. Walmart has already experimented with AI in inventory, supply chain, and customer experience, and McMillon made it clear that the technology will continue to evolve quickly. He urged employees and leaders to prepare for continuous adaptation as AI becomes integrated into daily operations and broader decision-making.

Why It Matters

Walmart’s warning underscores a wider shift as AI disrupts traditional retail work, potentially requiring new skills and approaches for millions. As the world’s largest employer, Walmart’s approach could set precedents for retail and beyond. Read more in our AI News Hub