UNSW Deploys Agentic AI Scout to Enhance Student Campus Experience

What Happened

The University of New South Wales (UNSW) has introduced Scout, a digital personal assistant powered by agentic AI technology, to assist students in managing daily campus tasks. Developed to answer questions, recommend campus services, and help with time management, Scout uses natural language processing to enable conversational interactions. This AI-driven tool, unveiled in partnership with Microsoft, allows students to check schedules, find campus resources, and navigate administrative processes. The initiative aims to simplify university life and promote student well-being by automating routine inquiries and connecting users to campus support more efficiently.

Why It Matters

UNSW\’s investment in AI-powered solutions like Scout demonstrates how educational institutions can leverage artificial intelligence to improve student services, reduce administrative complexity, and enhance engagement. As universities adopt more intelligent campus tools, this trend may shape the future of tech-enabled learning environments. Read more in our AI News Hub