NTT Launches AI Technology to Map Expert Knowledge for Business Succession

What Happened

NTT has developed a novel AI technology designed to capture and visualize expert knowledge within organizations. This system targets business succession planning challenges by systematically converting individual expertise into accessible data. Organizations can leverage the AI tool to identify, classify, and share critical tacit knowledge traditionally held by long-serving employees, enabling a smoother transition when handing over essential roles. The innovation is available now and is positioned to help firms minimize disruptions and loss of strategic know-how during leadership changes or retirements.

Why It Matters

As experienced professionals retire, the risk of losing institutional knowledge increases. NTT’s AI solution addresses this urgent need by automating the preservation and dissemination of vital expertise, supporting operational continuity in companies of all sizes. Read more in our AI News Hub