FTC Investigates Meta and OpenAI Over AI Chatbot Companions

What Happened

The US Federal Trade Commission (FTC) has launched a formal investigation targeting AI chatbot companions created by major tech firms including Meta, OpenAI, and others. The inquiry aims to assess concerns related to consumer safety, privacy, and the potential abuse or misuse of personal data. This scrutiny reflects growing governmental attention on how conversational AI platforms interact with users, especially in contexts involving personal information, mental health, or vulnerable users. The FTC is requesting detailed information from the companies regarding their chatbot development, user protections, and handling of sensitive data.

Why It Matters

The FTCs action signals increasing regulatory focus on AI products that engage deeply with users, especially when these tools may affect privacy, safety, or well-being. The outcome could shape future standards for AI chatbots across the industry. Read more in our AI News Hub