Applebees and IHOP to Roll Out AI Solutions in US Restaurants

What Happened

Dine Brands Global, the parent company of Applebees and IHOP, has announced plans to implement artificial intelligence solutions across its US restaurant locations. The AI tools are expected to automate tasks like order taking, inventory management, and personalized marketing, as well as enhance drive-thru and on-premises customer experiences. The initiative, scheduled to roll out over the next year, reflects a growing trend among restaurants to leverage technology for greater operational efficiency and customer satisfaction. Dine Brands operates more than 3,400 Applebees and IHOP outlets nationwide, making this move one of the largest AI deployments in the casual dining sector.

Why It Matters

This initiative highlights the increasing role of AI in the restaurant industry, signaling a shift towards automation and data-driven decision-making for better service and cost control. As dining brands experiment with AI-powered systems, customers can expect changes in how food is ordered and served. Read more in our AI News Hub