Applebees and IHOP to Launch AI Automation in Restaurant Operations

What Happened

Applebees and IHOP, both owned by Dine Brands Global, announced plans to integrate AI-powered automation into their restaurant operations throughout the United States. The technology will be used for tasks such as handling phone orders, managing inventory, and streamlining back-of-house processes. Executives say these changes aim to enhance customer experiences and help staff focus more on food prep and guest service. The rollout is planned across Applebees and IHOP locations nationwide, reflecting a growing trend of automation in the food service industry.

Why It Matters

This move highlights how major restaurant chains are embracing artificial intelligence to improve operational efficiency, service quality, and cost savings. Widespread use of AI may redefine the dining experience and labor dynamics in hospitality. Read more in our AI News Hub