Applebees and IHOP Launch AI to Transform Restaurant Operations

What Happened

Applebees and IHOP, both owned by Dine Brands Global, are planning to introduce artificial intelligence solutions across their US restaurants. The company aims to use AI-powered systems for tasks such as inventory management, order taking, and streamlining kitchen workflows. By integrating automation, the restaurants hope to reduce human error, optimize staff productivity, and improve customer satisfaction. The deployment will be rolled out over the coming months, setting a precedent for AI use in the casual dining sector across various locations.

Why It Matters

This marks a significant step in the adoption of automation by the restaurant industry, driven by labor shortages and rising operational costs. Implementing AI could lead to substantial shifts in restaurant employment, efficiency, and guest experience. Read more in our AI News Hub