SoundHound AI and Acrelec Revolutionize Drive-Thrus with Advanced Voice AI Technology

What Happened

SoundHound AI and Acrelec have announced a global collaboration to integrate SoundHound\’s advanced voice AI technology into Acrelec\’s drive-thru solutions. With a primary focus on quick service restaurants, the partnership targets high-traffic locations to automate the order-taking process using natural language understanding, speech recognition, and AI-driven conversation. The new system aims to increase order accuracy, reduce wait times, and enhance customer experiences at drive-thru lanes. Restaurants adopting this technology will benefit from easy integration and hands-free ordering, as Acrelec operates in over 70 countries and serves leading fast-food brands.

Why It Matters

This partnership signifies a major step toward automating food service operations with artificial intelligence, reflecting how AI adoption can reshape retail and hospitality industries. Improved efficiency, accuracy, and customer experience could accelerate industry-wide transformation. Read more in our AI News Hub