Dine Brands Implements AI to Transform Applebees and IHOP Operations

What Happened

Dine Brands, the parent company of Applebees and IHOP, has begun deploying AI-powered solutions to enhance operations across its restaurants in the United States. By leveraging artificial intelligence for automation and data analysis, Dine Brands aims to streamline kitchen workflows, monitor inventory in real time, and deliver more personalized customer service. This move is part of a broader strategy to reduce operating costs, increase staff efficiency, and adapt to evolving industry challenges. Applebees and IHOP locations are expected to see improvements in speed, order accuracy, and guest satisfaction as AI tools roll out.

Why It Matters

The introduction of AI in large casual dining chains signals a shift towards smarter, tech-driven restaurant management. This adoption could set a precedent for other brands to embrace automation, paving the way for transformation in the food service industry. Read more in our AI News Hub