Applebee\’s and IHOP Tap AI to Revolutionize Restaurant Automation

What Happened

Applebee\’s and IHOP, restaurant chains owned by Dine Brands Global, are preparing to deploy AI solutions in their stores across the United States. The planned rollout will include automating repetitive kitchen tasks and enhancing front-of-house guest interactions. By incorporating AI-powered systems, both brands aim to speed up service, reduce labor costs, and tailor menu recommendations to individual customers. The new initiatives respond to changing consumer preferences and staff shortages, as well as the broader digital transformation underway in restaurant operations. Specific implementation details and partners involved in the AI transition are expected to emerge over the coming months.

Why It Matters

Introducing AI in Applebee\’s and IHOP can reshape the dining experience through increased efficiency, data-driven personalization, and potential cost savings. This reflects the expanding impact of AI across hospitality and retail, highlighting challenges and opportunities for workforce adaptation. Read more in our AI News Hub