Applebees and IHOP Launch AI Automation in Restaurants

What Happened

Applebees and IHOP, two major US dining brands owned by Dine Brands, announced plans to deploy AI technologies in their restaurants. The rollout includes AI-powered systems to streamline kitchen operations, automate some routine tasks, and enhance customer service. The chains will leverage AI to analyze sales trends, adjust menu offerings, and improve inventory and labor management. This initiative is projected to cover hundreds of locations across the US, aiming to create more efficient workflows for staff and a better dining experience for customers. The integration is part of a broader strategy to modernize restaurant operations in a competitive hospitality market.

Why It Matters

This move spotlights the growing trend of automation in the food service industry, as brands like Applebees and IHOP use AI to boost efficiency and adaptability. The approach could influence restaurant operations industry-wide, raising standards for service and cost-effectiveness. Read more in our AI News Hub