Applebee\’s and IHOP Launch AI Automation to Transform Restaurant Operations

What Happened

Applebee\’s and IHOP have announced plans to implement artificial intelligence technology in their restaurants to optimize kitchen operations, streamline customer service, and increase efficiency. The parent company, Dine Brands Global, will introduce AI-powered systems designed to help kitchen staff manage orders and reduce wait times. These enhancements are set to be deployed at select locations across the United States, aiming to boost both speed and quality of service for guests. The move is part of a broader trend, as restaurants adopt automation and digital solutions to thrive in a competitive market, meet changing customer expectations, and address ongoing staffing challenges.

Why It Matters

The integration of AI by major chains like Applebee\’s and IHOP signals a significant shift in the restaurant industry toward automation and data-driven decision making. As businesses adopt advanced technologies for greater efficiency and improved customer experiences, this trend could reshape the future of dining, impacting workers, guests, and competitors alike. Read more in our AI News Hub