DXC Technology and ServiceNow Launch AI Automation Solutions for Insurance Industry

What Happened

DXC Technology announced a strategic partnership with ServiceNow to launch new AI and automation services for the insurance sector. Combining DXC\’s expertise in digital transformation and ServiceNow\’s cloud-based workflow automation platform, the collaboration aims to introduce agentic AI solutions that streamline core processes for insurers. These offerings promise improved operational efficiency, faster claims processing, and enhanced customer engagement. The initiative targets insurance companies looking to adopt modern technologies to remain competitive and meet evolving customer expectations.

Why It Matters

The joint efforts of DXC and ServiceNow highlight a growing trend of leveraging AI and automation to reshape legacy industries. By adopting agentic AI, insurers can significantly reduce manual processes, cut costs, and deliver better services to clients. This partnership could set a precedent for digital innovation in insurance, influencing broader AI adoption across the finance and service sectors. Explore more at BytesWall Topics