ServiceNow and GSA Partner to Accelerate AI Adoption in US Government

What Happened

ServiceNow has signed a OneGov contract with the US General Services Administration (GSA) to deliver advanced AI and automation solutions for federal government agencies across the United States. The agreement enables GSA customers to access ServiceNow AI products and platforms with a focus on modernizing workflows, enhancing service delivery, and supporting the digital transformation of government functions. This collaboration aims to help agencies manage growing tech demands and integrate AI-powered tools while ensuring compliance and security. The deal is positioned as an important step in operational efficiency and technological modernization for federal entities.

Why It Matters

The ServiceNow-GSA partnership signals a significant push towards digital transformation and broad-scale AI adoption within the US government sector. By streamlining administrative processes and enhancing interagency collaboration, the use of AI could foster improved public services and more adaptive government operations. Read more in our AI News Hub