ServicePower Snaps Up Inveniam to Supercharge Field Service with Vision AI

Vision AI Meets Field Service

ServicePower, a leading provider of field service management software, has acquired Inveniam, a Belgium-based AI-driven software company specializing in visual intelligence technology. The move signals a significant pivot toward incorporating advanced computer vision and machine learning into enterprise field service operations. ServicePower plans to integrate Inveniam’s Vision AI platform into its own system, enhancing capabilities such as technician verification, damage detection, parts identification, and fraud prevention. This acquisition isn’t just about expanding a tech portfolio—it’s about redefining how companies manage mobile workforces in real time, improving performance, accuracy, and customer trust in industries such as insurance, utilities, and retail.

AI-Enhanced Verification and Efficiency

At the heart of Inveniam’s platform is intelligent image recognition that enables near-instant authentication and diagnostics from field-taken photos and videos. ServicePower aims to fuse this technology with its scheduling optimization and workforce management tools, allowing customers to automate not just logistics but also assessments and approvals. This reduces friction in claims processing and ensures technicians are correctly assigned and verified. The result: higher operational efficiency and improved service quality. For clients handling high-volume technical work—like managing fleets of field agents across large geographies—this AI layer promises both cost savings and better regulatory compliance.