IBM Swaps HR Staff for AI, Ups Tech Hiring

HR Role Reductions Driven by AI

IBM has begun phasing out portions of its human resources (HR) staff, leveraging artificial intelligence tools to handle roles such as employee onboarding and internal mobility, according to a report by The Economic Times. The move reflects IBM’s broader effort to streamline operations by automating routine processes formerly managed by HR personnel.

Increased Focus on Tech and Sales Hiring

Simultaneously, IBM is growing its workforce in areas like technology and sales, aligning with CEO Arvind Krishna’s emphasis on expanding the firm’s cloud and AI services. The shift underlines the company’s strategic pivot toward higher-margin digital business segments amid accelerating enterprise AI adoption.