AI Gets a Checkup: Cleveland Clinic Taps AKASA for Smarter Billing

Intelligent Automation Hits Healthcare’s Front Desk

Cleveland Clinic has teamed up with AKASA, a leading developer of AI-powered automation for healthcare operations, to transform how medical billing and administrative tasks are handled. This collaboration aims to deploy advanced AI tools that streamline the hospital’s revenue cycle—a complex web of coding, claims, and collections. By minimizing manual work, the partnership intends to free up financial and operational staff to focus on more strategic and patient-centered tasks. It’s a major strike against the growing administrative burden that health systems face nationwide.

Turning Manual Mess Into Machine-Driven Efficiency

The initiative will incorporate AKASA’s proprietary AI techniques, including “adaptive automation,” which learns and adjusts to changing workflows in real time. Cleveland Clinic plans to deploy these tools across multiple facilities to enhance speed and accuracy in processing insurance eligibility, filing claims, and managing denials. Both organizations stress that the partnership isn’t about replacing workers but enhancing their capacity by offloading repetitive administrative chores. If successful, the model could be a template for large-scale digital transformation in healthcare finance.