AI Gets the Enterprise Treatment
Cisco and ServiceNow have forged a strategic partnership aimed at accelerating secure AI adoption across large organizations. By integrating Cisco’s Full-Stack Observability (FSO) capabilities with the ServiceNow platform, the alliance promises to reduce the complexity that businesses face when deploying generative AI solutions at scale. The move targets key areas such as incident management, risk reduction, and predictive intelligence—all while focusing on seamless end-user experiences. It’s a timely collaboration as enterprises race to adopt AI but struggle with governance and security gaps.
Full Visibility Meets Smooth Workflows
The joint solution will unify real-time telemetry from Cisco networking and security infrastructure with ServiceNow’s digital workflows. This means IT teams can proactively detect performance issues, automate remediation tasks, and implement policy controls within a single platform. The integration is designed to deliver richer context and faster decision-making, helping enterprises keep pace with complex workloads driven by AI and cloud-native apps. With business demands rising, the combination could offer a crucial edge.
Zero Trust and AI Operations in Sync
Security remains a top concern as generative AI expands, and Cisco and ServiceNow are doubling down on Zero Trust policies through this integration. The partnership embeds these security frameworks into AI operations, helping organizations preempt breaches while keeping innovation flowing. This approach allows for harmonized visibility across network activity and security posture—something few AI solutions currently offer out of the box. Together, the companies are aiming to redefine what “secure-by-design” looks like in the AI era.
